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FPL is expanding bill credits for Florida customers

Katherine Langford
Editor-in-Chief · Thursday, November 12, 2026 at 10:00 AM · 1 min read
FPL is expanding bill credits for Florida customers — Lake Mary Schools news

Florida Power Light Company is doubling funding for its FPL Saving Steps program, from $15 million to $30 million. The program offers eligible customers a $200 bill credit along with guidance on reducing energy use.“Every dollar matters,” said Dawn Nichols, FPL’s vice president of customer service. The expanded program is intended to reach more households with immediate bill relief and practical ways to save energy over time.WHAT IS “SAVING STEPS?”Saving Steps is available to customers whose household income is at or below their county’s United Way ALICE threshold. ALICE stands for “Asset Limited, Income Constrained, Employed,” and includes some people who earn above the poverty line but still struggle to afford basic expenses. Eligible customers may include seniors and working families, such as teachers and first responders.FPL said it has already provided automatic credits to eligible seniors who received assistance through the Emergency Home Energy Assistance for the Elderly Progr

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